![]() Sangameswaran presented his case, while the KSRTC lawyer claimed the complainant wasn’t maintainable by law. The litigation commenced on October 30, 2019. Enraged by the fact that a senior passenger like him with a pre-booked sleeper ticket for the premium service wasn’t informed about the change in bus stop, Sangameswaran approached the Bangalore 2nd Urban Additional District Consumer Disputes Redressal Commission in Shantinagar with a compliant against the managing director and general manager (traffic), KSRTC. ![]() From there he took another bus to Bengaluru for Rs 69. The dejected senior citizen had no choice but to take another KSRTC bus from Tiruvannamalai and reach Hosur by paying Rs 131. When he called the number, he was told that the bus had left Tiruvannamalai as he failed to turn up at the new temporary stop and it was 30km away on its journey towards Bengaluru. Sangameswaran had received an SMS from the state transporter mentioning his bus details, including the conductor’s contact number. However, despite waiting for over an hour, there was no sign of the bus. He reached the designated bus stop around noon. As planned, he left Bengaluru on Octoand was scheduled to return to the city the next day. S Sangameswaran, a resident of Banashankari 3rd Stage, had booked return tickets online on KSRTC Airavat Club Class from Bengaluru to Tiruvannamalai. ![]() BENGALURU: A 67-year-old man, who was not picked up at a designated bus stop in Tiruvannamalai, Tamil Nadu by a Karnataka State Road transport Corporation ( KSRTC) bus on which he had booked a ticket to travel to Bengaluru, took the utility to a consumer court and has now won a refund and compensation of Rs 1,000. ![]()
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